FAQ

Q:  What are exfoliants?
A: Exfoliants are materials used to remove dead skin cells from the skin surface. Exfoliation is achieved by mechanical exfoliation or rubbing off the dead cells or chemically as a chemical peel.

Q: What are Accuscrub™ exfoliants made from?
A: Accuscrubs™ are mechanical exfoliants made from polymers.

Q: What sizes are available?
A:  Accuscrubs™ are available in many polymer types, particle sizes and hardness allowing you to be very specific in your selection to achieve the desired function and feel.

Q: How do I select the bead size and type for my application?
A: Our Bead Selection Guide is an easy tool to help find the best fit for your application or give us a call, we will be happy to help with your questions and selection process.

Q: What colors are available?
A: We are only limited by the D&C or FD&C approved colorants certified for the personal care industry. However, by custom color blending variations are almost endless. See our Color Selection Guide to start your color selection.

Q: Are samples available, if so what size?
A: Our standard sample size is a 6oz. jar. We will always help support your R&D projects with suitable samples. Give us a call or fill out the request in the
Contact section.

Q: What is the difference between synthetic & natural beads?
A: Our synthetic beads are man made by chemical process and natural beads are produced by a manufacturing or refining process, but derived from a natural source.

Q: What are the advantages of synthetics compare to naturals?
A: Synthetics are produced from controlled processes making them reproducible and consistent in quality, available in many grades and types and are stable in any base. Naturals availability are controlled by influences of their supply such as weather, the selection of size and type is very limited, pricing is high and volatile and may generate microbes in the base.

Q: How are the beads packaged?
A: Our standard packaging is 70kg drums. However, we will provide special smaller packaging if necessary for a slight repackage charge.

Q: What geographic regions are Accuscrubs™ available?
A: Our Accuscrubs™ are available internationally. We service all NAFTA regions directly and all remaining areas are serviced through Honeywell Corp.

Q: Will the colors be stable in my product?
A: All colorants are not suited to every environment or base. Therefore stability testing is always recommended as well as contacting our technical service group for help in selecting the best choice for your application.

Q: Is customer support or technical service available?
A: We always welcome and encourage you to take advantage of our technical service assistance with any questions, information, sample requests or product selection assistance for your R&D project.

Q: Do you make the final product or just the exfoliant?
A: We do not make any final products or formulations. We just make the products that help make your product better.

Q: Do you make additional products for makeup?
A: We do make products used in other areas of personal care or cosmetics such as dustless color concentrates, fine particle materials for pressed powders and special effects materials.

Q:  Do the exfoliants dissolve or change form?
A: Accuscrubs™ are polymer based and do not change physical form.

Q: Can or do you offer a multicolored exfoliant or multicolored packages?
A: We can provide blended packages with multicolored beads and/or various sizes and polymer type combinations.

Q: Do you offer custom colors or color matching to a desired color?
A: We do custom coloring and use Pantone color chips as color matching references and targets. However, due to the limited colorants approved for the personal care industry exact matches are not always possible.

Q: Can you make different shapes?
A: Our beads are irregular in shape and differ from polymer types. We do not offer custom or specialty shapes.

Q: Do you offer naturals?
A: We currently offer one natural product derived from carnauba wax. It is spherical and available in natural amber, blue, green, red and white.

Q: Could the exfoliants be used for applications other than personal care?
A: Yes. Other applications include color concentrates, fillers, compounding and various visual effect applications such as laminates and texture coatings. Our products and technology could be used in many things not yet realized. Call our technical group with any questions, ideas or project needs.